Join the Energyplex team and help guests have fun, stay safe, and make great memories across all our attractions!

About the Role

As a Guest Service Associate, you’ll be part of the team that keeps Energyplex running smoothly and guests smiling. You’ll rotate between activities like our Rock Climbing, Laser Tag, and Arcade and Front desk. You’ll make sure every guest feels welcome, stays safe, and has a memorable visit.

What You’ll Do
Operate and supervise activities such as Rock Climbing, Laser Tag, and Arcade games
Give clear safety instructions and help guests with equipment such as harnesses
Greet, guide, and engage with guests to ensure a fun and secure experience
Keep play areas clean, organized, and ready for the next group
Answer guest questions about activities, pricing, and directions
Work together with teammates to provide excellent customer service
Assist at the front desk or concession as needed or when trained

What We’re Looking For
Minimum age:



16 years
Friendly, positive, and comfortable talking with guests of all ages
Responsible and safety-minded
Physically active and comfortable with light lifting, walking, and standing for periods of time
Available at least one full day on weekends, and 24+ hours per week during Summer, Winter and Spring Break
Excited to represent Energyplex values: Sharing Fun, Putting People First, Pursuing Excellence, and Creating Lasting Memories

Perks of Working Here
Fun, active, and supportive work environment
Company events and team socials
Staff discounts and occasional free food
Free in office parking

Job Type: Part-time Pay: From $18.25 per hour

Advantages
Company events
Discounted or free food
On-site parking
Store discount

Work Location: In person

📌 Guest Service Associate Part Time Kelowna
🏢 Energyplex
📍 Kelowna