Become a Regional Customer Service Agent with Allstate in Lethbridge, Alberta, and provide valuable support to clients. Work in a hybrid environment responding to inquiries and enhancing customer loyalty. Reporting to the Agency Manager, you'll take on a key role in ensuring customer satisfaction. This full time prospect allows you to embody the 'You’re in Valuable Hands' philosophy while managing policies and assisting clients with personalized service. Your dedication to relationship building will be essential in all interactions. Key Responsibilities:
Respond promptly to service inquiries from clients
Uphold knowledge of Allstate’s policies and procedures
Provide personalized service as a Trusted Advisor
Manage the entire policy renewal process
Build customer loyalty through attentive service Requirements:
Post-secondary education or equivalent experience
General Insurance License (OTL) must be obtained
Over 1 year of customer service experience required
Proficient in MS Office applications
Capability to work in a hybrid model Shape customer experiences and build meaningful relationships at Allstate as a Regional Customer Service Agent. #J-18808-Ljbffr