28 Sep
|
Scotiabank
|
Montreal
28 Sep
Scotiabank
Montreal
Enhance client satisfaction as a Service Officer within Scotiabank's Client Support Team in Montreal. Focus on delivering top-notch customer service in a collaborative environment. Reporting to the client services department, you will champion a customer-centric approach, facilitating both payments and day-to-day inquiries. Your role will involve ensuring compliance while maintaining robust relationships with customers and business partners. A proactive engagement in team initiatives and operational improvements will foster a high-performance culture. Key Responsibilities:
Resolve client inquiries regarding payments and banking services
Develop strong knowledge of product offerings and processes
Collaborate with internal teams to address service challenges
Uphold compliance with regulatory requirements and frameworks
Assist in implementing efficiency-driven service improvements Requirements:
Post-secondary credentials or 1+ years in financial services
Solid grasp of banking and financial products
Robust customer service and communication proficiency
Adaptability to agile work environments
Proficient in Microsoft Office tools Leverage your skills at Scotiabank, prioritizing exceptional service and client satisfaction in every interaction. #J-18808-Ljbffr
📌 Service Officer, Client Support At Scotiabank Montreal
🏢 Scotiabank
📍 Montreal