We're opening a brand-new Trespass store in Peterborough and need a energetic, customer-focused Key Holder to help us launch it. You'll play a key role in smooth store operations, great customer service, and driving sales from day one – with real scope to grow into leadership.
Contracted Hours - 30 Hours per week
Duties
Support opening/closing procedures and daily store operations
Help the team hit sales targets through upselling and product demos
Educate customers on product features, especially technology items
Maintain merchandising standards and organized displays
Handle POS transactions and cash accurately
Resolve customer queries and ensure satisfaction
Support stock replenishment and inventory counts
Train and mentor current staff on sales and service standards
Communicate promotions and coordinate with the team
Requirements
Retail sales or customer service experience; tech sales a plus
Strong organizational and time-management skills
Excellent communication and active listening
Basic math for cash handling and POS
Confident with product demos and upselling
Familiarity with merchandising and POS systems
Team player with leadership potential
Pay: From $19.00 per hour Expected hours: No less than 30.0 per week