Customer Service Representative Richmond (Canada)

Customer Service Representative Richmond (Canada)

28 Sep
|
Pacific Coast Warehousing
|
Canada

28 Sep

Pacific Coast Warehousing

Canada

PCW is a diverse warehouse with many customers and clients. We do pick ups all around the lower mainland to ship to various customers through out BC and Alberta. We are currently looking for a candidate for our outbound Interior Shipping Lane.

Duties
Respond to customer requests, both by email and telephone in a timely and skilled manner. Setting up pick ups with customers to ship to the Interior.

-Working closely with dispatch to ensure orders are shipped out.
Taking orders out of our inventory system and shipping to various customers.
Collect and enter data into databases and maintain accurate records.
Perform basic mathematical calculations to ensure data accuracy
Organize and maintain files, both physical and electronic, ensuring easy retrieval of information
Assist with order entry and processing tasks as needed
Provide administrative support such as filing and boxing of files.
Perform general clerical duties including photocopying, scanning, and emailing documents
Transcribe information from various sources accurately

Skills:
Proficient in data collection and entry techniques
Robust understanding of basic mathematical concepts




Experience working with Microsoft functions
Excellent organizational skills with the ability to prioritize tasks effectively
Familiarity with office equipment such as computers, printers, scanners, etc.
Detail-oriented with a high level of accuracy in data entry
Good command of the English language both written and verbal.
Ability to work independently and as part of a team

-Typing more than 50 WPM an asset. Please note that this is not an exhaustive list of duties and skills. Additional responsibilities may be assigned as needed.

Please be advised that your resume will be forwarded to the shipping department and processed from there.

Job Types: Full time, Permanent

Pay: $19.00-$22.00 per hour

Benefits
Dental care
Paid time off

Flexible language requirement:
French not required

Ability to commute/relocate:
Richmond, BC V6V 1P3: reliably commute or plan to relocate before starting work (required)

Education:
Secondary School (preferred)

Experience:
Data entry: 1 year (preferred)

Language:
English (required)

Work Location: In person

📌 Customer Service Representative Richmond (Canada)
🏢 Pacific Coast Warehousing
📍 Canada

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