Overview

We are seeking a friendly and detail-oriented Customer Service Associate / Cashier to join our retail team. This role is essential in providing exceptional customer experiences, managing transactions efficiently, and supporting the overall store operations. The ideal candidate will possess robust communication skills, be organized, and have a passion for delivering excellent service.

Bilingual abilities and experience with technology sales or product demos are a plus, helping to enhance customer engagement and sales opportunities.

Responsibilities
Greet customers warmly and assist them with their shopping needs
Operate POS systems accurately for cash handling and transactions
Process sales, returns, and exchanges efficiently while maintaining high accuracy in cash handling
Upsell products and provide product demos to enhance customer experience
Maintain merchandising standards and ensure the sales floor is organized and inviting
Provide information about products and services, including technical features when applicable
Handle customer inquiries via phone or in person with professionalism and courtesy




Manage time effectively to serve multiple customers during busy periods
Support store cleanliness and organization to ensure a welcoming workplace

Qualifications
Excellent communication skills, both verbal and written in English; bilingual skills are a plus
Previous experience in retail sales, cashiering, or customer service preferred
Basic math skills for handling cash transactions accurately
Familiarity with POS systems and cash handling procedures
Robust organizational skills with the ability to multitask efficiently
Ability to perform product demos and explain technical features confidently
Demonstrated time management skills to prioritize tasks effectively
Professional phone etiquette when interacting with customers over the phone or through digital channels
Experience in merchandising, upselling, or technical sales is advantageous
Ability to work well in a team environment with positive attitude and organizational skills

Job Types: Part-time, Permanent Pay: From $1.00 per day

Expected hours: 15.0 – 20.0 per week

Work Location: In person

📌 Cashier/customer Service Mississauga
🏢 Verna’s convenience
📍 Mississauga