Step into the role of Member Services Agent at 10XTO, where your welcoming presence and service excellence will enhance our guest experience at a premier athletic facility. You will be the key point of first contact for all members. As a Member Services Agent, your focus will be on delivering top-notch service and managing the front desk operations efficiently. You will guide members through their experience, address complaints, and ensure a smooth flow at the club. Your interpersonal skills and problem-solving abilities will shine in our vibrant 90,000 sq. ft. community-focused environment. Key Responsibilities:
Manage daily front desk operations proficiently
Facilitate productive guest check-ins and inquiries
Handle member complaints using service recovery methods




Maintain accurate transaction records during check-out
Assist in club events and cross-department collaboration Requirements:
Bachelor’s degree and/or customer service experience preferred
Proficiency in CSI/Daxko membership software is beneficial
Robust skills in Microsoft Word, Excel, and PowerPoint
Excellent communication and organizational skills
Willingness to work adaptable shifts, including weekends Contribute your expertise in member relations and problem-solving to foster a welcoming atmosphere at 10XTO. #J-18808-Ljbffr

📌 Member Services Professional At 10xto Toronto
🏢 Ten X Toronto
📍 Toronto