Hybrid It Service Desk Technician — On‑call Support Ottawa (Canada)

Hybrid It Service Desk Technician — On‑call Support Ottawa (Canada)

28 Sep
|
Socket.dev
|
Canada

28 Sep

Socket.dev

Canada

Alterna Savings is seeking a Service Desk Technician to deliver front-line IT support across end users, recording incidents in the service system and providing explicit, qualified communication. You will troubleshoot hardware and software issues, guide users through resolution steps, and contribute to knowledge sharing while operating in a hybrid work setup.

The role requires A+ and Office365 certifications, ITIL knowledge is a plus, and a robust customer-service mindset.
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📌 Hybrid It Service Desk Technician — On‑call Support Ottawa (Canada)
🏢 Socket.dev
📍 Canada

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