Job Overview

We are seeking an energetic and friendly Casual Front Desk Agent to join our team on a flexible part-time basis. In this role, you will be the welcoming face of our establishment, providing exceptional guest services and ensuring smooth front desk operations. Your positive attitude, excellent communication skills, and ability to handle multiple tasks with professionalism will help create a memorable experience for every visitor.

This position offers the flexibility to work varied shifts while contributing to a vibrant hospitality environment.

Responsibilities

- Greet guests warmly upon arrival and assist with check-in and check-out procedures
- Manage multi-line phone systems, answer inquiries, and direct calls efficiently using proper phone etiquette
- Provide outstanding customer service by addressing guest needs promptly and courteously
- Handle guest requests, reservations, and inquiries with professionalism and enthusiasm
- Maintain front desk area cleanliness and organization to ensure a welcoming atmosphere
- Support administrative tasks such as data entry, logging guest information, and managing schedules
- Collaborate with team members to ensure seamless guest experiences and uphold hospitality standards

Qualifications





- Proven experience in front desk or customer service roles, preferably within hospitality or hotel environments
- Multilingual or bilingual abilities are highly desirable to serve diverse guests effectively
- Strong communication skills with excellent phone etiquette and interpersonal skills
- Ability to handle multi-line phone systems confidently while maintaining professionalism
- Demonstrated ability to deliver exceptional guest services with a friendly, energetic approach
- Previous hotel experience is a plus but not required; training will be provided for the right candidate
- Flexibility to work varied shifts including evenings, weekends, and holidays as needed

Join us in creating welcoming environments where every guest feels valued! This paid position offers an exciting opportunity to develop your hospitality skills while working in a energetic team dedicated to excellence. Pay: $16.75-$17.50 per hour

Expected hours: 8.0 – 40.0 per week

Benefits

- Casual dress
- Discounted or free food
- On-site gym
- On-site parking
- Store discount

Experience:
- Front desk: 1 year (preferred)

Location:
- Bridgewater, NS (preferred)

Work Location: In person

📌 Casual Front Desk Agent – Flexible Part Time (Bridgewater)
🏢 Best Western Plus Bridgewater
📍 Bridgewater