Join Solactive AG as a Senior Client Relations Associate, specializing in Equity Index Client Operations. Drive client success through exceptional service and operational excellence.This role is essential for managing relationships with key institutional clients, focusing on onboarding, daily service, and complex issue resolution. Utilize your analytical skills and proactive approach to enhance client experiences and improve operational workflows. You’ll ensure effective communication and document processes to foster collaboration.Key Responsibilities:
Serve as primary contact for institutional client onboarding
Deliver transparent explanations of corporate actions and index methodologies
Initiate technology implementations and follow-up
Communicate service updates proactively
Champion process improvements based on client feedbackRequirements:
Relevant degree or equivalent experience in finance or business
4+ years in client-facing roles within financial services
Robust analytical and organizational skills
Exceptional communication abilities with diverse audiences
Experience with digital platforms and client operationsEnhance client relationships and drive efficiencies while supporting Solactive’s commitment to innovation.#J-18808-Ljbffr
📌 Senior Client Relations Associate At Solactive Toronto (Canada)
🏢 Tmoose
📍 Canada