Location

: Calgary, AB, Canada, Hybrid (Travel Required ~10-25% of time) Experience

: 3-5 years Employment

Type: Full-Time

Position Overview

Join Cellar Insights as a

Hardware & IoT Operations Lead

and play a crucial role in deploying, supporting, maintaining, and advancing cutting-edge IoT hardware systems for agricultural storage. This position is perfect for those who excel at managing procurement, provisioning, installation, troubleshooting, and even a little designing of devices—all while driving improvements, scaling solutions, and streamlining automation in a quick-evolving environment. Founded in 2023, Cellar Insights Inc. improves perishable-crop storage-starting with potatoes. Our smart storage monitoring and early spoilage detection help growers and processors reduce shrink, protect fry colour, and optimize movement timing across multi-site operations. Deployed across North America, the platform analyzes 1.5M+ storage datasets and (publicly reported) monitors 900M+ lb of potatoes. Web and mobile dashboards deliver timely alerts and trend analytics; advanced analytics and AI refine predictions behind the scenes—so teams act earlier, waste less, and increase crop value. Step into a collaborative team that values technical expertise, innovation, and a growth mindset as you support essential IoT solutions from the field to the cloud. In your role you will: Drive hands-on field impact:

Your installs, commissioning, and troubleshooting keep storages healthy across North America—real sites, real results. Build better deployments:

Standardize, and streamline setup flows; Understand the complete product stack:





From devices and connectivity to cloud dashboards—work with product/software/data teams to validate end-to-end integrity. Key Responsibilities

As the Hardware and IoT Operations Lead,

you own the end-to-end operations

of the Cellar Insights hardware fleet. Our customers love us because you are exceptional at making sure our deployed systems

just work.

You are responsible for: Source & Configure Hardware:

Set up and provision IoT networks, devices, sensors, and supporting systems. Manage Supplier Relationships:

Build strong vendor partnerships to source reliable, high-quality IoT components. Deliver White-Glove Support:

Provide exceptional hardware and IT assistance to ensure total customer satisfaction. Lead On-Site Deployments:

Plan, schedule, and execute site installations, commissioning, and hands-on troubleshooting. Ensure Field Connectivity:

Oversee active IoT devices to maintain seamless cellular and LoRaWAN network performance. Optimize Workflows:

Standardize deployment procedures, document processes, and automate repetitive tasks. Partner with Engineering:

Collaborate with development teams to verify data flow, system reliability, and overall integrity. Track Operations & Inventory:





Keep detailed, organized records of device inventory, provisioning, and support history. Engage with Clients:

Travel to client facilities to offer direct support and build strong working relationships. Scale the Team:

Grow and guide the hardware installation team with supportive, effective leadership.

Qualifications

3–5 years of hands-on experience setting up, provisioning, deploying, and troubleshooting IoT hardware, sensors, and embedded systems in real-world environments. Proven track record of managing active IoT device fleets utilizing cellular connectivity and LoRaWAN communication networks. Demonstrated passion for delivering white-glove field service and outstanding technical support directly to end users. Skilled at translating frontline customer feedback into actionable insights for the product lifecycle. Strong problem-solving mindset with enthusiasm for travel and hands-on field deployments. Valid driver's license and readiness for site visits. Nice to Have

Basic embedded programming (C/C++ or Python). Experience scripting or automating deployment/configuration tasks. Knowledge of industrial or agricultural IoT. Experience designing and implementing stand-alone IoT hardware, including cellular-enabled devices. What We Offer:

Competitive salary, benefits, & opportunities for skilled growth and development within a rapidly growing company. Access to equity in an up and coming startup A cooperative and innovative work environment where your contributions make a tangible impact.

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📌 Hardware & IoT Lead (Winnipeg)
🏢 Cellar Insights
📍 Winnipeg