Become a vital Customer Service Representative at GoodLife Fitness, where your role enhances the fitness experience for members and newcomers alike. Provide expert assistance and create a welcoming fitness setting.
As a Customer Service Representative at GoodLife Fitness, you will engage with both members and potential members. Your duties range from greeting arrivals to answering fitness-related questions and managing membership services. A supportive attitude and in-depth product knowledge are essential for making every interaction a memorable one.
Key Responsibilities:
• Welcome members and check them into the facility
• Answer phone calls and assist with inquiries
• Guide members on fitness equipment usage
• Facilitate Fit-Fix Starter sessions for newcomers
• Perform cleaning tasks to uphold club standards
Requirements:
• CPR-A & AED Certification required
• Must obtain Smart Tan certification within three months
• Excellent communication and relationship-building skills
• Relevant customer service experience a plus
• Knowledge of the fitness industry required
Provide exceptional service and support members on their fitness journeys at GoodLife Fitness.
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