Special Note: This is a temporary position of up to 12 weeks based on business and operational needs This is an interview position.

To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions NC018 : Messager saisonnier ou messagre saisonnire Remarque: Il sagit dun poste temporaire dune dure maximale de 12 semaines, en fonction des besoins commerciaux et oprationnels.

La slection ce poste demande une entrevue.

Ramasser et livrer des colis de faon courtoise et efficace dans le secteur attribu; vrifier chaque envoi pour voir sil respecte les modalits de service de Federal Express Canada; assumer des fonctions complmentaires de service la clientle.

Livrer et ramasser les colis de manire efficace et prudente tout en reprsentant lentreprise de manire professionnelle et en maintenant une apparence soigne, conforme limage publique de lentreprise.

Effectuer la slection et linspection exactes et rapides des colis assigns, puis produire un rapport sur le nombre darrts et les erreurs de tri.

Suivre les pratiques recommandes et les procdures oprationnelles concernant les messagers et messagres, charger le vhicule et planifier sa tourne pour livrer ou ramasser efficacement les colis et veiller la scurit des biens de Federal Express et de ses clients, comme les colis, lquipement et les vhicules.

Chercher obtenir plus denvois de la part des clients actuels.

Informer le Service des ventes des possibilits de vente et des changements dans le march.

Veiller ce que les colis soient conformes aux modalits de service de Fed

Ex, ce quils soient tiquets convenablement et ce que les documents soient lisibles et exacts.

Sassurer que les clients ont une rserve suffisante de fournitures dexpdition de Federal Express.

Faire fonctionner les systmes informatiss de suivi et de rpartition, en sassurant dy entrer les informations correctes Rpondre aux questions des clients sur les modalits de service de Federal Express Canada et les tenir informs continuellement propos de lentreprise et de ses services de mme que des exigences canadiennes, amricaines et internationales.

Dmontrer sa connaissance des modalits de service et de lquipement.





Conduire un vhicule de faon prudente et efficace, en respectant toutes les rglementations gouvernementales et procdures de lentreprise.

Peut tre appele charger ou dcharger des avions, des conteneurs ou les deux, peut aussi devoir trier et scanner des colis, selon les besoins et la charge de travail de la succursale.

Provides efficient and secure delivery and pick-up of packages while representing the company in a professional manner and maintains a neat and clean appearance consistent with the company''s public image Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts Adheres to Courier Best Practices, operating procedures, loads van and plans route for efficient delivery and pick-up of packages and ensures proper security of Federal Express and customer property, such as packages, equipment and vehicles.

Seeks additional business from current customers.

Informs sales department of sales leads and market changes.

Ensures that packages conform to Federal Express Canada features of service, that proper labelling is provided, and that all paperwork is neat, accurate and ensures customers have adequate supply of Federal Express shipping materials.

Operates computerized tracking and dispatch systems ensuring input of correct information Answers customer''s questions on Federal Express Canada''s features of service and continually keeps customers informed about the company and its services as well as Canada, US and International requirements.

Demonstrates proficiency in features of service and equipment.

Operates vehicle safely and efficiently, complying with all government regulations and company procedures.

May perform aircraft and/or container loading/unloading and sorting and scanning of packages, as location and workload dictate. REQUIRED KNOWLEDGE,



SKILLS AND ABILITIES Minimum Education High School Diploma or GED Equivalent Minimum Experience None No experience required Customer Service 1 year (preferred)Customer orientation Preferred Qualifications: Pay Transparency: Pay: Additional Details: Il sagit dune affectation de 3 mois, avec un horaire de 7 h 00 15 h 30, et un salaire de 25 $ de lheure. DISCLAIMER This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs.

If the incumbent resides in the province of Quebec, you must be bilingual (French and English).

In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver''s license (e.g.

Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application.

Further, candidates will be assessed through careful consideration of: 1) their current driver''s abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered Employment Equity Statement At Fed

Ex our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve.

We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions.

Applications from all qualified candidates are welcome.

We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply.

Please let us know if you need an accommodation during the recruitment and selection process.

We will work with you to support your needs.

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