Step into a fulfilling career with Federated Insurance as a Hybrid Client Service Representative, ensuring top-quality support and customer satisfaction.
In this dynamic role at Federated, you'll be central to managing client interactions and supporting sales team members in a fast-paced office. With a focus on detail and transparent communication, you are empowered to provide solutions and uphold exceptional service standards for all clients.
Key Responsibilities: • Directly manage high volumes of client requests • Provide critical assistance to team members • Facilitate smooth communication between departments • Ensure quality service in every customer interaction • Respond swiftly to client inquiries and needs
Requirements: • 2 years of customer service experience required • Post-secondary education in relevant fields • Must have an active OTL or RIBO • Proficient in Microsoft Office • Strong communication skills and team-oriented mindset
Make an impact at Federated by delivering outstanding client experiences and support.