We are looking for a friendly, reliable, and experienced Medical Office Assistant / Medical Receptionist to join our family medicine practice in the Kitchener–Waterloo area.

The ideal candidate will have previous medical office experience and strong knowledge of PS Suite EMR. We are looking for someone who is organized, professional, compassionate with patients, and comfortable working independently .

Key Responsibilities

- Greeting and assisting patients in a warm and qualified manner
- Answering and managing telephone calls and patient inquiries
- Scheduling and confirming appointments
- Managing referrals, requisitions, forms and medical correspondence
- Receiving and sending medical faxes
- Scanning and maintaining patient records
- Managing physician schedules and daily office workflow
- Maintaining patient confidentiality and following privacy requirements

Qualifications
- Previous experience in a medical office or family practice is strongly preferred.




- PS Suite EMR experience is strongly preferred
- Excellent communication and interpersonal skills
- Strong organizational and time-management skills
- Ability to multitask and work efficiently in a busy environment
- Professional, dependable and compassionate approach to patient care
- Excellent attention to detail
- Ability to work both independently and as part of a team

If you have medical office experience and are comfortable working with PS Suite, we would be very interested in hearing from you. Please submit your resume/CV and a brief description of your previous medical office and PS Suite experience.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Pay: From $20.00 per hour

Benefits

- Company events
- On-site parking

Work Location: In person

📌 Medical Office Assistant / Medical Receptionist (Kitchener)
🏢 Northfield Family Health
📍 Kitchener