Overview

YUE'R Beauty & Wellness is a fast growing spa with two locations across greater Vancouver. We are seeking an energetic and detail-oriented Receptionist & Spa Assistant to join our energetic team. This vital role combines front desk responsibilities with spa support duties, ensuring a seamless experience for clients and visitors alike.

The ideal candidate will possess excellent customer service skills, strong organizational abilities, and proficiency with office and computer software. This position offers an exciting opportunity to be the welcoming face of our establishment while supporting administrative and spa operations to deliver exceptional service every day.

Duties

- Greet clients, visitors, and staff warmly, providing outstanding customer support and ensuring a positive first impression
- Manage multi-line phone systems, handle incoming calls with professionalism, and direct inquiries appropriately
- Schedule appointments for spa services using booking software; confirm reservations and follow up as needed
- Maintain a clean, organized front desk area, including filing, data entry, and updating client records accurately
- Assist with spa-related tasks such as preparing treatment rooms, restocking supplies, and supporting therapists during appointments
- Use Microsoft Office, Google Workspace, and QuickBooks to process transactions, update records, and perform administrative tasks
- Handle billing, invoicing, and bookkeeping duties with attention to detail while ensuring accuracy in all financial documentation

Qualifications

- Proven clerical experience with strong office skills including filing, data entry, and document proofreading




- Excellent customer service skills with professional phone etiquette and the ability to handle multi-line phone systems efficiently
- Familiarity with Microsoft Office Suite (Word, Excel), Google Workspace (Gmail, Calendar), and Square Appointment systems.
- Prior experience in a spa or salon environment is highly desirable; spa receptionist or beauty and wellness experience is a plus
- Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment
- Knowledge of bookkeeping or basic financial procedures such as invoicing or cash handling is advantageous
- Ability to maintain confidentiality while managing sensitive client information confidently

Why Join Us?

- Work in a relaxing and beautifully designed Chinese traditional style spa.
- Work with a supportive and uplifting team.
- Enjoy free training on in-store treatments.
- Participate in team dinner and company events (for free!)
- Flexible schedule and opportunities to grow.
- Discounted products.

Join us in creating a welcoming atmosphere where clients feel valued from the moment they walk through our doors! We’re committed to supporting your growth through comprehensive training and fostering a positive work environment built on teamwork and excellence. Please apply with your resume, we love to see your experiences!

Pay: $18.25-$26.37 per hour

Expected hours: 8.0 – 32.0 per week

Benefits

- Casual dress
- Company events
- Flexible schedule

Ability to commute/relocate:
- Richmond, BC: reliably commute or plan to relocate before starting work (preferred)

Application question(s):
- Please provide 3 availability for an in-person interview.

Language:
- English and Mandarin (preferred)

Work Location: In person

📌 Receptionist & Spa Assistant (Richmond)
🏢 YUE'R Beauty u0026 Wellness
📍 Richmond