Location:

La Prairie, Lévis, Plessisville, or Beauce Employment Type:

Permanent, Full time (35 hours/week) Work Model:

Hybrid (1 day per week in the office) Our client, a leading property and casualty insurance provider serving both individuals and businesses, is experiencing significant growth and is seeking a

Training & Audit Specialist, Commercial Insurance . This strategic role offers the opportunity to play a key part in employee development, continuous improvement initiatives, and the maintenance of high standards of quality and compliance across the organization. Your Role

As a Training & Audit Specialist, you will be responsible for: Conducting file audits to ensure quality standards and compliance with established practices; Evaluating the customer experience and advisory quality through call monitoring and analysis; Ensuring the consistent application of company policies, procedures, and industry standards; Collaborating with managers and team members to provide feedback and support professional development; Identifying opportunities for improvement and contributing to the optimization of processes and tools; Supporting training, coaching,



and mentoring activities to enhance employee performance and maintain quality standards. Qualifications

AMF Commercial Insurance Certificate (required); Minimum of five (5) years of experience in commercial insurance as a generalist; Strong knowledge of the Microsoft Office Suite; Excellent presentation and facilitation skills; Strong analytical abilities and attention to detail; Collaborative mindset with a commitment to continuous improvement. What Our Client Offers

Permanent, full-time position; Competitive salary starting at

$75,000+ , based on experience; Annual bonus of up to 6%; Hybrid work environment; Defined benefit pension plan with employer contributions; Annual wellness allowance; Home office setup allowance; Virtual healthcare services and Employee Assistance Program; Minimum of four (4) weeks of vacation; Paid personal and sick days; Career growth opportunities within a growing organization; Employee discounts on home and automobile insurance.

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📌 Training and Audit Specialiste, Commercial Insurante (Saint-Antoine-sur-Richelieu)
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📍 Saint-Antoine-sur-Richelieu