Become part of CHEP's team as an Account Management Specialist in a hybrid model, where every interaction contributes to operational excellence. Support clients through data analysis and proactive solutions.
In this engaging role, you'll manage customer accounts effectively while collaborating closely with teams in Operations and Finance. Ideal candidates will have 3 to 5 years of relevant experience and a robust understanding of performance metrics. You'll play a crucial role in enhancing client satisfaction and driving business impact through strategic account management.
Key Responsibilities:
• Oversee account health and ensure effective resolutions • Implement control measures for operational accuracy • Manage account reconciliations and audits • Prepare KPI reports for clients' performance insights • Develop mutually beneficial solutions for clients
Requirements: • Bachelor’s degree or college diploma • 3-5 years of service/sales experience required • Excellent detail orientation and problem-solving skills • Solid proficiency in Microsoft Office Suite • Preferred knowledge of Six Sigma/Lean methodologies
Elevate customer experiences and contribute to sustainability as part of CHEP's comprehensive team.