Position Type: Full-Time, Permanent

Must be eligible to work in Canada

We are seeking an experienced

Application Support Developer to join a dynamic IT team. In this role, you will be instrumental in ensuring system stability, functionality, and performance across core business applications. Combining hands-on software development with complex technical problem-solving, you will handle everything from production break-fixes and system enhancements to architecture modernizations and security upgrades.

This role is ideal for a proactive developer who thrives in an agile setting and bridges the gap between technical execution and business needs. Key Responsibilities

Development & System Maintenance:

Execute development tasks spanning production break-fixes, system enhancements, security upgrades, and modernization initiatives. Root Cause Analysis & Monitoring:

Conduct deep-dive root cause analysis for recurring technical and business issues. Identify monitoring gaps and enhance logging mechanisms to mitigate future risks. Reverse Engineering & Troubleshooting:

Reverse engineer complex system modules and contained code blocks to resolve critical production issues and support upgrades. Technical Documentation:

Author detailed system-level artifacts, including design documentation, solution proposals, workflow diagrams, and technical specifications. Incident Management & Operational Support:

Respond to and resolve technical issues and service requests.



Participate in on-call and weekend support rotations for software releases, system patching, and incident response. Agile Collaboration:

Work collaboratively across IT and business teams within an agile framework to deliver strategic, high-quality software solutions that meet reliability, security, and usability standards. Continuous Improvement:

Evaluate current architectural and design practices to recommend process enhancements and continuous improvement initiatives. Qualifications & Skills

Requirements

Education

Bachelor’s degree in computer science, Engineering, or a related technical field. Experience:

5+ years of experience in IT production support, software development, or business systems analysis. Database & SQL:

Strong proficiency in SQL, with proven experience writing and debugging complex queries. Development & Tech Stack:

Hands-on troubleshooting experience with applications built on

Java, Angular, React, Node.js, Apache Camel, Python, or TypeScript . Messaging Systems:

Demonstrated experience troubleshooting MQ channel issues. ITSM Knowledge:

Familiarity with IT Service Management tools and frameworks (e.g., ITIL). Communication & Analytical Skills:

Exceptional problem-solving abilities with the capacity to translate complex business requirements into clear technical concepts. Nice-to-Have

Experience with cloud platforms and modern cloud architectures. Domain experience with insurance systems and integrations (e.g., underwriting, claims, actuarial, or finance).

📌 Application Support Engineer (Winnipeg)
🏢 Randstad Digital
📍 Winnipeg