Elevate client operations at BDO as a Project Manager specializing in ServiceNow. This role is essential for driving successful ITSM and customer service transformations. BDO seeks a Project Manager to join its ServiceNow team, responsible for the complete delivery of transformation projects.
You will lead initiatives that modernize service management and streamline client operations. This team-oriented role involves working with various stakeholders to ensure project goals are met efficiently. Key Responsibilities:
- Directive leadership of ServiceNow implementation projects
- Develop comprehensive project schedules and budgets
- Manage risks, dependencies, and project adjustments
- Establish transparency through governance frameworks
- Conduct status updates and stakeholder workshops Requirements:
- Minimum 5 years in technology or service management project roles
- Proficiency in ServiceNow ITSM and CSM systems
- Background in Agile methodologies and ITIL best practices
- Strong leadership skills in managing project teams
- Experience in engaging technical and business stakeholders Drive impactful change for BDO clients by leveraging your expertise in ServiceNow.
📌 BDO Project Manager, ServiceNow Expertise (Barrie)
🏢 BDO
📍 Barrie