Manulife Bank Contact Center is hiring a Bilingual Customer Service Representative (French & English) to support policyholders, agents, and partners. The role requires responding via phone, email, and chat with a focus on accurate documentation, empathy, and proactive problem solving.
Hybrid work model applies with in-office Tue–Thu and remote other days; schedules vary across weekdays and weekends. Competitive compensation and solid well-being culture are offered.