Enhance the residence experience as a Bilingual Information Officer at the University of Ottawa. Provide comprehensive support to residents and guests through productive service and operational coordination.

Your responsibilities will include front-line service delivery across multiple communication channels, addressing accommodation concerns, and contributing to a secure living environment. The position functions within a 24/7 service context with shifts that may vary, allowing for teamwork and collaboration. Key Responsibilities:

- Facilitate front-line service for residents and guests
- Address concerns related to accommodation and coordinate solutions
- Observe safety protocols and enforce residence policies
- Manage guest check-in and check-out efficiently
- Keep accurate records of interactions and incidents Requirements:
- Must possess a High School Diploma
- At least one year of relevant experience required
- Bilingual in French and English with Low Advanced proficiency
- Knowledge of housing services operations an asset
- Strong communication and interpersonal skills essential Utilize your service orientation and attention to detail to contribute to a supportive environment at the University of Ottawa.

📌 Bilingual Information Officer at uOttawa (Ottawa)
🏢 University of Ottawa
📍 Ottawa