Drive excellence in commercial servicing as a Team Lead at CMLS, located in Vancouver or Montreal. This role focuses on effective team management and operational improvements. CMLS Commercial is searching for a strategic Team Lead to oversee servicing operations, coaching, and development of team members. You will implement process improvements, manage workloads, and ensure quality across servicing functions.

Your role will involve collaborating with various departments to resolve client issues and enhance service delivery. Key Responsibilities:

- Lead training, performance assessments, and new hires’ onboarding
- Ensure effective execution of day-to-day servicing tasks
- Evaluate processes and enforce quality checks consistently
- Assist in managing departmental projects and actions
- Act as a liaison for resolving complex client servicing issues Requirements:
- Bachelor’s degree in Business, Finance, or related field
- Minimum of 3 years in a mortgage or lending capacity
- Experience effectively managing a team’s performance
- Proficient in Microsoft Office and Excel
- Robust analytical and communication abilities Play a crucial role in service delivery success through your leadership and problem-solving skills at CMLS.

📌 CMLS Team Lead for Commercial Servicing (Montreal)
🏢 CMLS
📍 Montreal