Elevate customer experiences with Corporate Traveller as a Customer Success Manager in Montreal. This bilingual role focuses on enhancing client retention and revenue growth while managing key stakeholder relationships.

In this position, you will play a vital role in ensuring customer satisfaction and loyalty at Corporate Traveller, a prominent brand of the Flight Centre Travel Group. You'll manage relationships across diverse stakeholders while identifying areas for expanding program adoption. Your role also involves utilizing data-driven insights to enhance performance and customer alignment.

Key Responsibilities:



• Oversee client portfolio to boost retention and satisfaction • Identify growth opportunities and streamline contract renewals • Communicate proactively with clients through various channels • Build solid relationships across customer organizational levels • Analyze and present customer performance insights

Requirements: • Bilingual in French and English • At least 2 years of experience in Customer Success • Excellent communication and prioritization skills • Data analysis capabilities to support recommendations • Preferred travel industry background

Shape the future of travel for Corporate Traveller's clients by maximizing program value and customer advocacy.

📌 Corporate Traveller Customer Success Manager Position (Winnipeg)
🏢 Flight Centre Careers Job Listings
📍 Winnipeg