Shape the future of hearing health as a Customer Care Representative at Connect Hearing in Strathroy, ON. Provide personalized service and make a meaningful impact in clients' lives.

This role at Connect Hearing Canada, a Sonova brand, dives deep into customer service excellence. As a Customer Care Representative, you will engage clients face-to-face and virtually, manage their accounts, and work with insurance for accountability in billing while gaining hands-on experience with minor repairs.

Key Responsibilities: • Deliver exceptional customer support in-person, by phone, and email • Schedule and organize appointments for professionals • Manage client accounts with a focus on relationship building • Facilitate interactions with insurance for billing processes • Assist with device cleanings and repairs in the clinic

Requirements: • Solid customer service and communication abilities • Experience with reconciliations is beneficial • Readiness to travel between clinic locations • Interest in learning and growing professionally • Enthusiastic commitment to helping clients

Bring your passion for customer service and relationship building to Connect Hearing in Strathroy.

📌 Customer Service Specialist at Connect Hearing (Winnipeg)
🏢 joinimagine
📍 Winnipeg