Alberta Ballet is hiring a Box Office Supervisor located in Calgary. This role requires customer service proficiency, strong computer skills, and expertise in ticketing systems like Tessitura.
In this full time position reporting to the Box Office Manager, you need a minimum of two years customer service experience. You will advise the manager on policies, manage the Tessitura database, and lead part-time staff to ensure top-tier service during performances. Strong communication is essential for addressing client needs and troubleshooting.
Key Responsibilities:
• Support the development of box office policies
• Maintain and report on the Tessitura database
• Schedule and oversee the box office team
• Reconcile financial transactions accurately
• Address ticketing concerns at evening performances
Requirements:
• Minimum two years of customer service experience
• Familiarity with ticketing systems like Tessitura
• Strong verbal and written communication skills
• Leadership and teamwork abilities
• Experience in a supervisory role preferred
Elevate the customer experience at Alberta Ballet as you oversee box office operations in Calgary.
#J-18808-Ljbffr

📌 Box Office Supervisor for Alberta Ballet (Calgary)
🏢 Theatre Alberta
📍 Calgary