Join London Drugs as a Customer Care Centre Administrator to help enhance the customer experience. This role involves managing inquiries while ensuring the highest service standards.
As part of the London Drugs team, you will take incoming calls for general queries and resolve customer issues effectively. Your knack for communication and customer engagement will help maintain essential databases and support special projects within the company.
Key Responsibilities:
• Handle all customer inquiries via phone promptly
• Maintain and administer Customer Comment Card Database
• Respond politely to customer commendations and complaints
• Support employee recognition through feedback analysis
• Generate reports for publication in updates
Requirements:
• Superior professional communication skills
• Focus on productivity and task completion
• Ability to manage difficult situations effectively
• Familiarity with retail and customer service operations
• Availability for adaptable work shifts
Leverage your skills in customer service at London Drugs to provide superior shopping experiences.
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📌 Customer Care Administrator London Drugs (Richmond)
🏢 London Drugs INTERNAL
📍 Richmond