Become the Front Office Manager at InnVest Hotels and lead operations in creating memorable guest experiences. Oversee daily front desk activities and foster a collaborative workplace.
In this role, you will manage all aspects of front office operations for InnVest Hotels, the largest independent hotel operator in Canada. You will ensure exceptional service delivery, maintain quality standards, and support team training initiatives. This is an opportunity to thrive in a dynamic hospitality environment that values guest satisfaction.
Key Responsibilities:
• Manage front desk and guest service operations
• Train front office staff to uphold quality standards
• Monitor reservation systems and hotel performance
• Ensure prompt resolution of guest complaints
• Develop relationships to enhance personalized service
Requirements:
• 2+ years’ supervisory experience in hospitality
• Strong problem-solving and communication skills
• Computer-savvy with PMS knowledge
• Hospitality Management diploma preferred
• Must be available for flexible shifts
Lead a vibrant front office team and contribute to the success of InnVest Hotels.
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📌 Hotel Front Office Manager Role (Winnipeg)
🏢 InnVest Hotels
📍 Winnipeg