Salary Range: $57,500.00 To $76,000.00 AnnuallyPosition Overview – Web Application Support SpecialistLove learning systems? Enjoy helping people? Want to be the go‑to expert?Logikor is hiring a Web Application Support Specialist to own and support key web applications used by our teams and customers. You’ll be the first person users turn to—and the voice that helps improve how our applications actually work.Job DutiesOwn and master assigned web applications—features, workflows, and integrationsProvide Tier 1 support: how‑to questions, navigation help, and basic troubleshootingReproduce issues, document clearly, and escaleate to Tier 2/3 when neededCreate and maintain KB articles, FAQs, and quick user guidesSpot recurring issues and suggest UX, training, or process improvementsSupport onboarding, training, and post‑release testingEnsure access and usage meet security and compliance standardsPartner with IT, Operations, and Super Users to improve the user experienceQualifications1–3 years in application support, help desk,



or customer serviceStrong ability to learn web applications quickly and independentlyClear communicator with solid problem‑solving skillsExperience with Jira or similar ticketing tools (preferred)Experience supporting SaaS or in‑house applicationsLogistics or supply chain experience is a plusInterest in automation or process improvement is a bonusAdditional InformationEmployee Family Assistance Program.RRSP Program with Company Match.Yearly Clothing Allowance.This position is a hybrid role.Company OverviewLogikor prides itself on an open‑door philosophy; all Team Members are encouraged to openly share ideas, opinions & thoughts openly. We are committed to providing a safe, healthy, and enjoyable atmosphere for our team and we strive to provide meaningful careers and work/life balance through competitive compensation, leading‑edge technology, comprehensive benefit packages and a culture built on creativity and collaboration. Logikor is an 10‑time winner of Top Fleet Employers from Trucking HR Canada, 2021 winner of the HR INNOVATOR award and multi‑time Platinum Safety Award winner from Northbridge Insurance.Logikor is an equal prospect employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you are contacted to arrange for an interview, please advise us if you require accommodation.#J-18808-Ljbffr

📌 Web Application Support Specialist - $57,500 - $76,000 A Year (Toronto)
🏢 LOGIKOR
📍 Toronto