Genesys is seeking an AI and Experience Orchestration Director to drive the native AI portfolio and orchestrate customer experiences at scale. You will partner with account teams to shape strategy, lead executive-level conversations, and advance multi-team opportunities in a dynamic, global workplace. Ideal candidates bring 10–12 years in software/AI roles, strong communication, and the ability to influence without direct authority.
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📌 Enterprise AI & Experience Orchestration Leader (Toronto)
🏢 Genesys
📍 Toronto
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