Lead Bond’s application support team to achieve operational excellence and client satisfaction. This key leadership role demands a blend of strategic vision and hands-on execution.

The Application Support

Director will guide strategic initiatives, ensuring seamless delivery across various projects and client portfolios. With over a decade of experience in application support, you will mentor teams, drive process enhancements, and optimize technology solutions. This position is pivotal in shaping the direction of our service offerings. Key Responsibilities:

- Define and lead strategic application support initiatives
- Support delivery of high-quality application services
- Champion process maturity and innovation
- Manage multiple teams for operational effectiveness
- Enhance customer satisfaction through effective service management Requirements:
- Bachelor’s in Computer Science or equivalent experience
- 10+ years in application support, 5+ in leadership roles
- Proven track record in strategic service delivery
- Familiarity with Azure, ITIL, and automation tools
- Exceptional leadership and stakeholder engagement skills Join Bond to foster a culture of excellence in application support while driving significant impact.

📌 Application Support Director at Bond (Toronto)
🏢 RiseMe
📍 Toronto