Be a part of John Hancock's customer service team in Halifax as a Customer Service Representative. Enhance customer experiences by providing valuable support in a hybrid working arrangement.We are looking for enthusiastic team players committed to improving client interactions and delivering insightful solutions. You will engage directly with customers, ensuring their inquiries are addressed promptly and positively. Collaboration and problem-solving are key components of your role in maintaining service excellence.Key Responsibilities:Provide skilled support to John Hancock clientsResolve inquiries efficiently for high satisfactionUphold a positive work atmosphereCollaborate with colleagues to reach goalsEngage in ongoing training for knowledge updatesRequirements:Solid experience in customer servicePrior knowledge of the insurance sector advantageousStrong ability to manage time effectivelyExcellent collaboration skillsTech proficiency in customer service toolsJoin John Hancock in making customer experiences better and easier.

📌 Bilingual Customer Service Professional, Manulife Bank (Dartmouth)
🏢 American Income Life Insurance
📍 Dartmouth