Reporting to the manager, the assistant manager provides support with planning and managing the company’s human, material and financial resources. He or she will be in charge of the team and must ensure the quality of the services provided. Lastly, he or she must ensure that there is always a good working atmosphere in the shop. The manager’s primary focus must be to ensure that customers always get the best possible service.

Mobilize and empower the team with regard to customer service

Supervise the employees’ work with respect to company standards

Help with store and ice-cream parlor training as and when necessary

Supervise use of equipment and know how it works in case there are any problems

Take part in opening and closing cash registers and all kinds of financial operations (balance the tills, give change, etc.)





Take part in task distribution and preparing work schedules

Maintain compliance with the Chocolats Favoris concept and standards

Ensure that company standards with respect to quality, hygiene, maintenance and health and safety are understood and adhered to

Communicate effectively with team members The Superpowers we are looking For

Positive team spirit

Passionate about customer service

Professionalism

Good knowledge of supply policies and procedures

Dynamic

Versatile

Ability to foresee client needs and find solutions to their concerns with finesse and efficiency

Leadership skills and ability to influence others

Ability to work under pressure and manage stress

📌 Assistant manager (Winnipeg)
🏢 Allmepp
📍 Winnipeg