Become an Expert Technical Support Analyst, providing crucial support and solutions for IT systems and applications to enhance organizational efficiency. Strong analytical skills are essential for this role.

In this position, you'll tackle system performance issues and offer comprehensive technical assistance to end-users, ensuring smooth operations across the organization. You will collaborate with IT teams to document incidents, configure systems, and recommend improvements in technology use while maintaining service standards.

Key Responsibilities: • Deliver timely resolution for technical support incidents • Maintain SLA compliance in incident management • Assist in installing and configuring system components • Interface with end-users to address their technical queries • Create and update relevant technical documentation

Requirements: • Minimum 2 years of technical support experience • Relevant education in Computer Information Systems • Problem-solving acumen with technical systems • Familiarity with IT troubleshooting tools • Solid interpersonal and communication skills

Utilize your technical acumen to maintain and enhance IT system performance effectively. #J-18808-Ljbffr

📌 Expert Technical Support Analyst (Winnipeg)
🏢 Sysco
📍 Winnipeg