Mazda of Hamilton | Service Advisor | Opened on 09/21/2026 | Pay rate: $65000-85000 per year

Leggat Mazda of Hamilton is looking for a Service Advisor to join our team !

As a Service Advisor, you'll be the key connection between our customer and our service team. You will keep customers informed, addressing their concerns, and ensue every service visit is handled with professionalism and care.

What We Offer

Compensation : $65,000-$85,000 per year on target earnings. B ase salary plus bonus structure.

Comprehensive benefits , including drug, dental, and extended health coverage

Travel, Life Insurance and AD&D; coverage

Consult+ Health Employee Assistance Program (EAP)

Employee discounts on vehicle purchases, parts and service

Discounted GoodLife corporate membership

Employee recognition programs and team events

Free on-site parking

Opportunities for career advancement within 12 dealerships The opportunity to work within a group representing 80% of major automotive manufacturer brands A company that gives back through the Leggat Care Foundation and supports the communities where we live and work

What You'll Do

Welcome customers promptly and professionally

Listen to customers and determine the nature of their vehicle concerns

Explain recommended services, estimated repair times and next steps

Schedule service appointments using the dealership booking system

Address and resolve minor customer concerns

Monitor repair orders throughout the day and keep customers informed of progress

Contact customers by phone or text regarding changes to estimates or promised completion times

Respond promptly to service inquiries and appointment requests

Review completed work with customers and answer their questions

Explain warranty information and applicable policies

Stay current on technical and performance information for the vehicles we service

Support the Service Manager and service team as required

Follow all company policies, procedures and safety standards

What We're Looking For

Previousautomotive dealership experience,



preferably in a Service Advisor role

Excellent listening and communication skills A robust commitment to customer service

Computer proficiency and the ability to learn dealership systems quickly

Experience withPBS or similar automotive dealership softwareis an asset A strong work ethic and a collaborative, team-first attitude The ability to stay organized and composed in a busy environment

Flexibility to work retail business hours, includingSaturdays A valid driver’s licence A professional, positive and customer-focused attitude

About Us

Established in 1922, Leggat Auto Group is a family-owned business with 12 dealerships across Southern Ontario. With over a century of experience, we are committed to providing exceptional automotive experiences to our community. Whether you're looking for your perfect vehicle, service, repairs, or parts, our team of over 600 dedicated employees is here to help you find solutions.

At Leggat Auto

Group, we value teamwork, passion, and ingenuity, and we are committed to providing a supportive and motivating environment for our employees to grow their careers.

Additional Information

Our Company proudly provides equal employment opportunities for all employees and applicants . We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in any aspect of the selection process.

This posting represents a current vacancy within our organization and our intention to hire for this role .

Artificial Intelligence (AI) may be used at any stage of the recruitment process. By submitting your application, you acknowledge and accept the use of AI as part of the hiring process.

Any misrepresentation of your qualifications, experience, or other aspects of your candidacy during the application, screening, and/or interview process may result in the withdrawal of your application or the rescission of any offer or intended offer of employment.

We do thank all applicants in advance, but only those selected for further consideration will be contacted. Thank you for your interest!

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