Become a Bilingual Casper Test Support Agent with Acuity Insights and make a meaningful impact from anywhere in Canada.

Your role will support applicants during their Casper tests in both English and French, ensuring they feel confident and guided. This remote independent contractor chance requires you to provide real-time technical support and manage applicant interactions calmly. With a required commitment of four paid hours each week, most of your work will be during evenings and weekends, providing flexibility to fit your schedule. Key Responsibilities:

- Assist applicants with questions and guidance in both languages.
- Troubleshoot basic technical difficulties and internet issues.
- Support applicants emotionally during challenging moments.
- Monitor tests to promote fairness and rule compliance.
- Partake in reviews of ID submissions and recorded tests. Requirements:
- Must be fluent in English and French.
- Exceptional communication and customer service skills.
- Ability to maintain calm and clarity under pressure.
- Detail-oriented problem-solving abilities.
- Reside in Canada and legally eligible to work there. Empower candidates by utilizing your bilingual skills and helping them through critical testing moments.

📌 Bilingual Casper Test Support Agent Position (Calgary)
🏢 Acuity Insights
📍 Calgary