Become a Customer Technical Support Engineer with Mold-Masters in Georgetown, Ontario, where you'll ensure the reliable operation of advanced injection molding technologies. Offer expert troubleshooting and support for hot runner systems.

This position requires a degree in Engineering or related disciplines, along with 2+ years of technical support experience. Your role centers on helping customers optimize their use of molding equipment through direct assistance and insightful problem-solving. Be part of a collaborative environment that promotes continuous improvement and a culture of learning.

Key Responsibilities:



• Provide effective diagnosis and troubleshooting support • Advise on process development and optimization strategies • Conduct remote diagnostics and guide installations • Work closely with engineering and service teams • Ensure CRM records for service cases are accurate

Requirements: • Engineering degree or equivalent experience • Minimum of 2 years in a technical support role • Expertise in electromechanical systems troubleshooting • Knowledge in injection molding technologies preferred • Solid communication and organizational skills

Utilize your technical acumen to enhance customer satisfaction and support Mold-Masters in delivering exceptional molding solutions. #J-18808-Ljbffr

📌 Customer Technical Support Engineer Role (Milton)
🏢 Hillenbrand
📍 Milton