The Citadel Theatre, one of Canada’s largest and busiest professional, not-for-profit theatre companies and facilities, has an opening for a full time
We are looking for an Assistant Box Office Manager who will demonstrate the leadership required to ensure smooth day to day operations within the box office.
PRIMARY RESPONSIBILITIES:
- Assisting the Box Office Manager in managing staff and operations to achieve department goals
- Preparing, generating, and disseminating Box Office reports
- Preparing, controlling and administering schedules and departmental paperwork
- Communicating within the department, with patrons, and with other departments as necessary to resolve issues and concerns
JOB REQUIREMENTS:
- Post secondary education in Business Administration, Arts Management, or a related program is preferred. However, an equivalent combination of education, training, and work experience will also be considered.
- Experience with database management systems is essential. Experience with a computer ticketing system, especially Theatre Manager, would be a definite asset.
- Customer service experience in problem solving, sales, and providing general information.
- Must be willing to work flexible hours including evenings and weekends
ASSETS:
- Experience in, or knowledge of, ticketing operations and standards
- Experience managing staff and handling administrative duties
- General knowledge of marketing and accounting
- Highly organized with a keen ability to multi-task and prioritize workloads
- Ability to problem solve on your feet and quickly determine the best course of action
The Citadel Theatre is an equal opportunity employer.