Excel in online customer service as a Part Time Guest Service Representative at Homes Alive Pets. Make a significant impact by assisting customers with their online shopping experiences.
This role in Edmonton, Alberta, involves managing customer interactions across email, phone, and website chats. You will support the Web Operations department while ensuring customers receive prompt and effective responses concerning orders and returns. Your focus on detail and robust communication will help elevate customer satisfaction.
Key Responsibilities:
• Handle customer communications efficiently across various platforms
• Effectively manage online returns and exchanges
• Provide administrative support for Web Operations tasks




• Assist stores with online inquiries and order processes
• Monitor and post product reviews on the website
Requirements:
• 1-2 years of grocery or retail experience
• Excellent communication skills, both verbal and written
• Ability to stay focused during high-pressure situations
• Strong organizational skills and attention to detail
• Typing speed of 50 wpm
Become a part of our vibrant team dedicated to improving lives at Homes Alive Pets through exceptional customer support.
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📌 Part Time Online Guest Service Role (Edmonton)
🏢 RiseMe
📍 Edmonton