COFFEE SHOP OPERATIONS SUPERVISOR - FULL-TIME

We're looking for a hands-on experienced Coffee Shop Operations Supervisor to join our team! Reporting to the owners of Coffee Lodge Finch, you're a high energy foodie that thrives in a fast past setting and enjoys being out front with the customer!! You're passionate about food & baking and take pride in how food is prepared and served.

Coffee Lodge Finch is a trendy local Sarnia coffee shop. Coffee Lodge is locally owned and operated and has been in business for 25 years. We are known for our great coffee, great food and our excellent customer service. We create a warm & welcoming setting for our customers. We follow the great food + beverage recipes of Coffee Lodge Canada and we also add some items unique to our community.

As Operations Supervisor, you will be responsible for overseeing the daily operations of our beverage & food service, ensuring high-quality food and service. You will also be responsible for managing inventory, ensuring compliance of health and safety regulations, including food handling and sanitation, maintaining a clean and safe environment and train & ensuring staff are following Coffee Lodge recipes.

Responsibilities

- Providing quality food + beverages products consistently for all customers by adhering to Coffee Lodge recipes and presentation standards.
- Assist with promoting and the food prep of our Catering Business
- Being proactive with bringing recent promotional, food, beverage + baked good item ideas to the Owners | Manager in keeping with Coffee Lodge Finch's vision + direction
- Training our team to ensure that all team members are following Coffee Lodge food + drink recipes
- Ensure that you and our team are adhering to health & safety regulations at all times
- Being proactive to identify and handle any potential issues and addressing/resolving any that arise to optimize the customer experience




- Identifying teachable moments to share best practices with the team
- Assist Owner | Manager with developing promotional events, assisting in organizing & supervising in-house special events
- Monitoring and maintaining inventory levels.
- Overseeing the cleaning and sanitizing equipment and utensils.
- Position is typically week-days, currently M - F: 7 am - 3 pm. Evenings + weekends are required as needed for catering, special events & staff training.

Requirements

- Acts with integrity, honesty and knowledge that promotes the culture, values and mission of Coffee Lodge Finch.
- Previous experience supervising, coaching and leading food operations in the hospitality industry, preferably a coffee shop or restaurant
- Strong customer service & interpersonal skills
- Excellent time management skills to handle multiple tasks efficiently in a fast-paced environment.
- A passion for coffee and food, along with a desire to continue to learn about the industry.
- Previous catering experience would be a definite asset.
- Additional courses in food preparation and/or hospitality would be an definite asset.
- Tell us what your favourite TV cooking show is

Join us in creating memorable experiences for our customers while enjoying the vibrant atmosphere of our trendy café! Please feel free to apply again if you have already applied before. We may have missed your resume.

* This is a full-time position. Hours approximately 35 - 40/hours per week. The hours are currently 7 am to 3 pm Monday to Friday. Occasional week nights + weekends for catering functions, special events and/or training staff.

*You will also share in the tips in addition to your compensation.

* Coffee shop is open Monday to Friday 7 am to 7 pm. Saturday 8 am - 5 pm. Sunday 9 am to 4 pm.

Job Types: Full-time, Permanent

Pay: $21.00-$22.00 per hour

Benefits

- Discounted or free food
- Store discount

Work Location: In person

📌 Coffee Shop Operations Supervisor (Full Time) (Sarnia)
🏢 Coffee Lodge Finch
📍 Sarnia