Elevate customer experiences with Corporate Traveller as a Customer Success Manager in Montreal. This bilingual role focuses on enhancing client retention and revenue growth while managing key stakeholder relationships. In this position, you will play a vital role in ensuring customer satisfaction and loyalty at Corporate Traveller, a prominent brand of the Flight Centre Travel Group. You'll manage relationships across diverse stakeholders while identifying areas for expanding program adoption.

Your role also involves utilizing data-driven insights to enhance performance and customer alignment. Key Responsibilities:

- Oversee client portfolio to boost retention and satisfaction
- Identify growth opportunities and streamline contract renewals




- Communicate proactively with clients through various channels
- Build robust relationships across customer organizational levels
- Analyze and present customer performance insights Requirements:
- Bilingual in French and English
- At least 2 years of experience in Customer Success
- Excellent communication and prioritization skills
- Data analysis capabilities to support recommendations
- Preferred travel industry background Shape the future of travel for Corporate Traveller's clients by maximizing program value and customer advocacy.

📌 Corporate Traveller Customer Success Manager Position (Quebec City)
🏢 Flight Centre Careers Job Listings
📍 Quebec City