Customer Service & Operations Support Coordinator, - Food Services (Winnipeg)

Customer Service & Operations Support Coordinator, - Food Services (Winnipeg)

27 Sep
|
RiseMe
|
Winnipeg

27 Sep

RiseMe

Winnipeg

Req ID:28570

Vacancy Type: Temporary

Number of Positions:1

Closing Date:10/07/2026

1 Temporary Full-Time position, up to 1 year, 35 hours per week

Job Summary

Reporting to the Supervisor, Food Services the successful candidate will be responsible for administrative duties in supporting food service operations at various city facilities.

Duties and Responsibilities

Supervision of part time staff (Licensed Servers, Event/Banquet Coordinators, and Concession Coordinators) including recruiting, scheduling, training, supervising, evaluating as well as day to day functional guidance

Ensure appropriate financial and statistical records are maintained for food services including the preparation of weekly revenue reports and the auditing of daily revenue reports

Understand Corporate cash handling policies and procedures and ensure that they are implemented and maintained

Assist in the marketing and promotion of food services

Develop and revise facility administrative procedures which reflect corporate policies

Work with SAP for payroll inputting and bill payments

Inventory management - purchasing, daily controls, monthly inventory counts, monitor COGS percentages, maintain standard operating procedures and corporate policy compliance

Provide excellent and timely customer service to internal and external customers

Assist and support internal food services orders and event specifications

Proactively review industry standards to ensure that food services is current with food/service trends and provide support to staff to implement change

Facilitate weekly food services meetings

Act as a backup for the Administrative Assistant

Perform other related duties as assigned

NOTE: Must be available to work flexible hours including evenings and weekends

Skills and Qualifications

Post-secondary degree or diploma in hospitality, business administration or a related field required

Previous human resources experience is considered an asset

Minimum 3 years hospitality or food service administrative experience is preferred.

Previous food service or hospitality supervisory or leadership experience is required





Previous cash handling and food/beverage inventory control experience is considered an asset

Previous experience with budgeting and financial reporting is a definite asset

Experience recruiting, scheduling and payroll.

Advanced MS Office, including Word, Excel, Power Point is considered an asset

Knowledge of Silverware POS is considered an asset

Proficiency in additional computer software applications including SAP is considered an asset

Excellent oral and written communication skills

Ability to establish effective working relationships, provide excellent customer service and work in a team workplace with changing priorities

Research and analytical skills required

Previous knowledge of writing or implementing processes is an asset

Must hold a valid and current Intermediate First Aid or Standard First Aid certification with CPR C & AED from a recognized WSIB-provider, or must hold a valid and current Basic First Aid or Emergency First Aid with CPR C & AED from a recognized WSIB-provider, at the employee’s expense.

High Five and PHCD/Quest 2 knowledge are considered an asset

Smart Serve Certification or willing to obtain within 3 months from start date.

Travel between City of Mississauga facilities is required

Hourly Rate/Salary: $ 38.90 - $ 51.87

Grade: TD

Hours of Work: 35 hours per week

Hybrid: 5 days in office

Work Location: Mississauga Sports & Ent. Centre

Organization Unit:CMS/Food Services - MSC

Department/Division/Section: CMS/Community Services Dept , CMS/Recreation & Culture Division , South District

Non-Union/Union: Non Union The City of Mississauga may use artificial intelligence (AI) technology in sourcing and/or screening candidates for some positions; however,



it is not used in selecting final candidates.

Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement.

If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.

If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time.

Equity, Diversity and Inclusion The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to [email protected] citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

📌 Customer Service & Operations Support Coordinator, - Food Services (Winnipeg)
🏢 RiseMe
📍 Winnipeg

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer service & operations support coordinator, - food services (winnipeg) / winnipeg