Shape the future of hearing health as a Customer Care Representative at Connect Hearing in Strathroy, ON. Provide personalized service and make a meaningful impact in clients' lives. This role at Connect Hearing Canada, a Sonova brand, dives deep into customer service excellence.

As a Customer Care Representative, you will engage clients face-to-face and virtually, manage their accounts, and work with insurance for accountability in billing while gaining hands-on experience with minor repairs. Key Responsibilities:

- Deliver exceptional customer support in-person, by phone, and email
- Schedule and organize appointments for professionals
- Manage client accounts with a focus on relationship building
- Facilitate interactions with insurance for billing processes
- Assist with device cleanings and repairs in the clinic Requirements:
- Robust customer service and communication abilities
- Experience with reconciliations is beneficial
- Readiness to travel between clinic locations
- Interest in learning and growing professionally
- Enthusiastic commitment to helping clients Bring your passion for customer service and relationship building to Connect Hearing in Strathroy.

📌 Customer Service Specialist at Connect Hearing (Strathroy)
🏢 joinimagine
📍 Strathroy