Job Type: Temporary

Affiliation: CUPE

Location: City of Langley Library

Weekly Hours: 32.5

Schedule: Sun 12:30 pm to 5:00 pm; Mon 12:30 pm to 8 pm; Tues 12:30 pm to 8:00 pm; Wed 8:30 am to 4:00 pm; Sat 9:30 am to 5 pm

Job Start Date: October 18, 2026

Job End Date: March 28, 2026

Pay Grade: 5

Min Wage: 33.95 hourly

Max Wage: 34.75 hourly

THE POSITION:

Under the direction of the Librarian 3, Library Supervisor 1, 2, 3 and 4 or their designate, the Customer Services Assistant 1 provides exceptional customer service and performs duties necessary for productive library operations.

HERE IS WHAT YOU CAN BRING:

- Demonstrated proficiency in customer service skills.
- Strong problem-solving skills required to interpret customer’s needs and offer solutions and alternatives.
- Ability to adapt quickly to changing situations and think on your feet.
- A broad interest in a variety of genres/authors.
- Demonstrated ability to use a computer including email, word processing, database searching and familiarity with automated library systems.
- Demonstrated proficiency and interest in using a variety of related digital devices.




- Ability to work independently and as part of a team.
- Strong interpersonal, oral and written communication skills.
- Ability to perform tasks with a high degree of accuracy and attention to detail.
- Accurate keyboarding skills of 30 wpm.
- Physical ability to perform the duties of the position.
- Aptitude and ability to perform basic troubleshooting of software and hardware.

POSITION REQUIREMENTS:

1. Completion of the following courses, or other equivalent courses from recognized institutions with library technician programs:

UFV: two out of three of the following:
- LIBT 100: Introduction to Libraries
- LIBT 140: Library Public Services
- LIBT 145: Online Searching

Or alternately,

Langara: two out of three of the following:

- LIBR 1120: Philosophy and Functions
- LIBR 2416: Reference Resources and Services
- LIBR 1111: Online Search and Information Handling

1. Up to six months work related and on the job experience.
2. Criminal Record check is required.

📌 Customer Services Assistant 1 (Langley)
🏢 Clear Destination
📍 Langley