Multi‐Site General Manager – Location: Edmonton – Reports to: District Manager, Canada WestMulti‐Site General Manager is a senior operational leader responsible for the overall performance, compliance, and client satisfaction of a diverse portfolio of Aramark accounts across Edmonton & Northern Alberta. This role provides hands‐on leadership across healthcare sites. The Multi‐Site GM ensures consistent execution of Aramark programs and processes, strong financial performance, and high‐quality service delivery, while developing site leaders and acting as a key partner to both clients and district leadership.Redefining the Patient Experience – We provide industry leading dining, environmental, facilities, and healthcare services in hospitals. By combining hospitality, science, and culinary expertise, we create environments where caregivers and patients can relax, recharge, and recover.Our services range from Patient Dining, Retail Dining to Clinical Nutrition and beyond.Job ResponsibilitiesOperational LeadershipProvide senior leadership and oversight across all assigned locations, ensuring safe, efficient, and consistent service deliverySet clear expectations for operational standards while supporting site teams with hands‐on leadership and coachingConduct regular site visits, audits, and performance reviews to ensure contract compliance and service consistencyBuild and maintain effective working relationships with union representatives while ensuring consistent application of labour agreements, company policies, and operational expectationsAramark Programs & Process ComplianceEnsure full adherence to all Aramark programs, policies, and operating standardsEnsure compliance with food safety and sanitation programs, health and safety requirements, purchasing standards, and brand standardsHold site leaders accountable for accurate execution of Aramark systems, reporting, and controlsIdentify gaps in compliance or execution and implement corrective action plans as requiredClient Partnership & RetentionServe as a senior point of contact for key clients, building trust through responsiveness, consistency, and resultsSupport and lead CBRs, QBRs, audits, and renewal discussionsProactively identify risks, opportunities,



and service enhancements to strengthen client relationships and retentionFinancial AccountabilityOwn financial performance across the portfolio, including revenue growth, labour management, food cost control, and contribution targetsReview and analyze financial statements, forecasts, and variance reports and ensure timely corrective actionsPartner with Finance and site leaders to ensure disciplined financial execution and sustainable resultsPeople Leadership & DevelopmentLead, coach, and develop a multi‐site management team, building bench strength and succession plansEnsure consistent performance management, engagement, and accountability across all locationsSupport talent development and internal promotion through structured coaching and feedbackSafety & Risk ManagementChampion a safety‐first culture across all sitesEnsure compliance with all client, provincial, and Aramark safety standards and reporting requirementsAddress incidents, risks, and audit findings promptly and effectivelyDistrict SupportAct as a delegate for the District Manager when requiredSupport mobilizations, renovations, and operational transitionsContribute to district initiatives related to growth, compliance, people development, and operational excellenceQualificationsPost‐secondary education in Hospitality Management, Business Administration, or a related field (preferred)Five or more years of senior management experience in food service, hospitality, or multi‐site operationsProven experience managing multiple locations/services and leading large, diverse teamsProven experience working within unionized environments, including interpretation and administration of Collective Bargaining Agreements (CBAs), grievance management,



and partnership with union representatives to support positive labour relationsStrong financial acumen with experience managing P&Ls; and complex operating environmentsDemonstrated ability to enforce standards while maintaining positive, productive relationshipsAdvanced food safety certification or ability to obtainStrong computer literacy including Excel, PowerPoint, and WordValid driver's license and ability to travel locally and seasonallyIdeal Candidate ProfileConfident, disciplined operator who values standards, structure, and accountabilityCalm and effective in complex, fast‐paced environmentsDetail‐oriented with the ability to zoom out strategically when requiredTrusted leader who can balance client needs, team development, and financial resultsComfortable acting as an extension of district leadershipWhat We Offer YouTime to Recharge: Three weeks of paid vacation for all recent salaried hires, plus 3 personal/flex days dedicated to your mental health and well‐beingComprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health mattersFuture Security: A Self‐Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings fasterWell‐Being Support: Access Aramark's Employee Assistance Program for confidential resources and support for you and your family whenever you need itInclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one anotherExclusive Perks: Enjoy discounts on everyday products and services to make life more affordableContinuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post‐secondary studiesCareer Growth: Clear career path planning and development opportunities tailored to your skills and aspirationsSafe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for allThe pay range for this position is $80,000.00 - $100,000.00.Accommodation StatementAccommodations for job applicants with disabilities are available upon request.#J-18808-Ljbffr

📌 Multi Site General Manager - C$80,000 - C$100,000 A Year (Edmonton)
🏢 Aramark
📍 Edmonton