Shape the future of client relations as a Senior Client Services Manager at Fintel Connect, focusing on team leadership and client engagement in Vancouver.

Fintel

Connect is looking for a Senior Client Services Manager to lead a talented group of Account Managers and Client Services Managers. This role encompasses direct accountability for key client accounts, team performance, and the standards of work across your group. Your extensive experience in client services, particularly in guiding managers, will be essential in fostering a culture of success. Key Responsibilities:
Maintain high standards for client reviews in all pods
Directly manage senior client relationships and strategies




Build development plans for team members based on performance
Handle escalations and recognize early churn risks
Drive collaboration across departments for client solutions Requirements:
Minimum seven years in client services or account management
Three years of experience in a management role
Proven ability to cultivate client relationships
Proficient in data analysis and reporting
Technical understanding of integrations is advantageous Cultivate high-performance standards and client satisfaction in this leadership role at Fintel Connect.

📌 Senior Manager For Client Services Vancouver
🏢 Fintel Connect
📍 Vancouver