Join Algonquin Power & Utilities in a pivotal role as Senior Manager for SAP Delivery Initiatives, focusing on innovation in customer service solutions. Your experience will shape the delivery of SAP platforms. In this strategic role, you will lead SAP projects that enhance customer engagement and operational effectiveness.
Your leadership will guide both internal teams and vendor partners to achieve optimal delivery results. Utilizing your deep expertise in SAP technologies, you'll ensure that projects align with business goals and deliver measurable outcomes. Build a culture of collaboration and improvement within the team.
Key Responsibilities:
Spearhead the end-to-end delivery of SAP customer solutions
Define and manage product backlogs and roadmaps
Conduct thorough SDLC management practices
Facilitate user testing and coordinate with business units
Track project performance metrics and drive continuous improvements Requirements:
Bachelor’s Degree or equivalent qualifications
In-depth knowledge of SAP CX/CRM tools
Experience in SDLC and governance frameworks
Proven record in managing IT operational handoffs
Relevant SAP certifications preferred Leverage your SAP expertise to elevate customer interactions at Algonquin Power & Utilities.
📌 Senior Manager For Sap Delivery Initiatives Oakville
🏢 Liberty
📍 Oakville
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