Sandman Hotel Group Guest Service Expert Langley (Canada)

Sandman Hotel Group Guest Service Expert Langley (Canada)

27 Sep
|
Sandman Hotel Group
|
Canada

27 Sep

Sandman Hotel Group

Canada

Shape unforgettable hospitality experiences as a Guest Service Agent with Sandman Hotel Group. This essential role requires a commitment to exceeding guest expectations every day. As a Guest Service Agent, you represent the Sandman Hotel Group's commitment to outstanding service.

Applicants should thrive in energetic environments and demonstrate excellent communication and conflict resolution skills. Key tasks include warmly greeting guests, managing their check-in and checkout processes, and addressing any questions or issues that arise. Key Responsibilities:
Present a friendly and skilled image to guests
Efficiently check guests in and out of the hotel
Assist guests with luggage and transportation needs
Handle telephone and email inquiries effectively
Accurately compute guest bills and process payments Requirements:
Experience in hotel front desk operations preferred
Robust time management and multitasking skills
Knowledge of Opera/Opera Cloud software
Excellent conflict resolution and negotiation abilities
1 year in customer service or hospitality preferred Become a key player at Sandman Hotel Group, delivering outstanding guest experiences daily!

📌 Sandman Hotel Group Guest Service Expert Langley (Canada)
🏢 Sandman Hotel Group
📍 Canada

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