Join Velocity Truck Centres as a Service Manager in Terrace, BC, where your leadership will enhance service delivery and customer relations. This full time, permanent role focuses on team success and budget management.

Your role as Service Manager entails overseeing the operations within the service department, ensuring budgetary goals are met and customer satisfaction is prioritized. You’ll be responsible for leading and developing a diverse team, addressing performance trends, and implementing effective strategies for improvement. Your leadership will foster a positive work setting, driving both employee and customer engagement. Key Responsibilities:
Lead a high-performing service team in daily operations




Analyze budget adherence and performance metrics
Develop and maintain strong customer relationships
Innovate training programs in collaboration with HR
Ensure alignment on service goals and marketing strategies Requirements:
Minimum 8 years as Service Technician or similar
At least 3 years in a leadership capacity
Solid analytical and communication skills
Detail-oriented and customer service focused
Proficiency in Microsoft Office Suite Enhance service operations and team engagement at Velocity Truck Centres in Terrace—apply now!

📌 Service Department Manager Role Terrace (Canada)
🏢 Velocity Truck Centres
📍 Canada