Join Clipboard as a Remote Client Support Specialist, where you'll help improve healthcare through exceptional B2B customer service. Engage directly with clients to ensure effective support and solutions. Clipboard is expanding its team of Client Support Specialists to enhance care delivery in Long-Term Healthcare.

With no specific degree required, we're looking for individuals with a commitment to customer success. You’ll play a key role in resolving client concerns related to shift management and payment issues, fostering a proactive and engaged service environment. Key Responsibilities:
Interact with clients via voice and email for support
Resolve issues promptly concerning shifts and payments
Utilize tools like Zendesk for case management
Analyze and troubleshoot customer problems effectively
Collaborate across departments for seamless solutions Requirements:
Solid written and verbal English communication
Customer-focused with a problem-solving mindset
High level of accountability in all tasks
Ability to work in a quick-paced environment
Candidates of all backgrounds welcome Become part of a mission-driven team that values your commitment to client support.

📌 Remote Client Support Specialist At Clipboard Vancouver (Canada)
🏢 Clipboard
📍 Canada